Terms and Conditions

Overview

Welcome to Lily & Harry London! The terms “we”, “us” and “our” refer to Lily & Harry London. Lily & Harry London operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a high-quality shopping experience (the “Services”). Lily & Harry London is powered by Shopify, which enables us to provide the Services to you.

The following Terms and Conditions (these “Terms of Service” or “Terms”) describe your rights and obligations when using the Services.

Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to these Terms of Service and our Privacy Policy.

Section 1 – Access and Accounts

By agreeing to these Terms of Service, you confirm that you have reached the age of majority in your country or region of residence.

To use the Services, you may be required to provide certain information, such as your email address, billing information, payment information and shipping details. You confirm that all information you provide is accurate, current and complete.

You are solely responsible for maintaining the security of your account login details and for all activities carried out through your account. You may not transfer, sell, assign or license your account.

Section 2 – Our Products

We have made every effort to display our products and Services accurately in our online store. However, please note that the colours or appearance of products may differ from what is displayed on your screen, depending on the device you use and its settings.

We do not guarantee that the appearance or quality of any products you purchase will meet your expectations or correspond exactly with their appearance in our online store.

All product descriptions may be changed at any time without prior notice and at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products offered.

Section 3 – Orders

When you place an order, you are making an offer to purchase. Lily & Harry London reserves the right to reject or modify your order for any reason.

Your order is only considered accepted once Lily & Harry London has confirmed its acceptance. Please review your order carefully before submitting it, as Lily & Harry London may not be able to accept cancellation requests after an order has been accepted.

Your purchases may only be returned or exchanged in accordance with our Return Policy.

You confirm that your purchases are intended for personal or household use and not for commercial resale or export.

Section 4 – Pricing and Billing

Prices, discounts and promotions may be changed without prior notice. The price charged for a product or service will be the price displayed on our website at the time your order is placed.

All prices displayed on our website are stated in euros (EUR) and include the applicable value-added tax. In the event of a conflict between the terms of a promotion and these Terms of Service, the promotional terms will take precedence.

By placing an order, you confirm that the payment information you provide is accurate and complete, that you are authorised to use the selected payment method and that you agree to pay the total amount displayed during checkout.

Section 5 – Shipping and Delivery

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs clearance or events beyond our reasonable control.

Once we have handed the products over to the shipping carrier, ownership of the products and the risk of loss pass to you.

Section 6 – Intellectual Property

Our Services, including all trademarks, text, images, graphics, videos and audio, are owned by Lily & Harry London or its licensors and are protected by German and international copyright laws and other intellectual property laws.

These Terms allow you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify or publicly display any materials from the Services without our prior written permission.

All rights not expressly granted under these Terms are reserved by Lily & Harry London.

Section 7 – Optional Tools

You may be provided with access to third-party tools as part of the Services. We do not monitor or control these tools.

Any use of optional third-party tools is entirely at your own risk and discretion.

Section 8 – Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the content or accuracy of third-party websites.

Any complaints regarding products or services provided by third parties must be directed to the relevant third party.

Section 9 – Relationship with Shopify

Lily & Harry London is powered by Shopify. However, all purchases and sales made through our store are conducted directly with Lily & Harry London.

Shopify is not responsible for any aspect of transactions between you and Lily & Harry London.

Section 10 – Privacy Policy

All personal information collected by us through the Services is subject to our Privacy Policy.

By using the Services, you confirm that you have read and understood our Privacy Policy.

Section 11 – Feedback

If you submit ideas, suggestions, reviews or any other feedback, you grant us a perpetual, worldwide, royalty-free licence to use that feedback for any purpose, including commercial purposes.

We are not required to treat your feedback as confidential or to compensate you for it.

Section 12 – Errors, Inaccuracies and Omissions

Information provided through the Services may occasionally contain typographical errors, inaccuracies or omissions.

We reserve the right to correct errors and to change or update information at any time without prior notice.

Section 13 – Prohibited Uses

You may only access and use the Services for lawful purposes.

You are prohibited from using the Services for unlawful or malicious purposes, infringing our intellectual property rights, submitting false or misleading information or circumventing the security features of the Services.

We reserve the right to suspend or terminate your account at any time without prior notice if we determine that you have violated these Terms.

Section 14 – Termination

We may terminate this agreement or your access to the Services at any time, without prior notice and at our sole discretion.

You will remain liable for all amounts owed up to and including the date of termination.

Section 15 – Disclaimer of Warranties

The information provided through the Services is intended for general informational purposes only.

Unless expressly stated otherwise by Lily & Harry London, the Services and all products are provided on an “as is” and “as available” basis without warranties of any kind.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Lily & Harry London, its partners, directors, employees, representatives or licensors will not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services.

Section 17 – Indemnification

You agree to indemnify and hold harmless Lily & Harry London, Shopify and our affiliated companies from any losses, damages, liabilities, claims or demands arising from your breach of these Terms of Service, your violation of any law or third-party rights, or your use of the Services.

Section 18 – Severability

If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law.

The unenforceable portion will be deemed severed from these Terms of Service, and the validity and enforceability of the remaining provisions will not be affected.

Section 19 – Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service constitute the entire agreement between you and us and govern your use of the Services.

Section 20 – Assignment

You may not transfer or assign this agreement, or any of your rights or obligations under it, without our prior written consent.

We may transfer or assign these Terms and our rights and obligations without your consent or prior notice.

Section 21 – Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the Netherlands, without regard to conflict-of-law principles.

Section 22 – Headings

The headings used in this agreement are included for convenience only and will not affect the interpretation of these Terms.

Section 23 – Changes to the Terms of Service

We reserve the right, at our sole discretion, to update or change any part of these Terms of Service.

Your continued use of the Services following the publication of any changes constitutes your acceptance of those changes.

Section 24 Identity of the entrepeneur

Trading name: rv service

Company registration number: (kvk) 90472179

Customer support email: info@lily-harry.com